Available Jobs

10 Aug
Customer Service Specialist
United states

Processes customer inquiries, quoting prices, delivery information, and terms.

Handles phone, fax and email inquiries, discusses customers' needs

Enters orders… Read More

Education Requirements

10 Oct
Supvr, Customer Service
United states

Responsibilities


-Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork to deliver excellent… Read More

Education Requirements
FUNCTIONAL EXPERIENCES Functional - Management/Management - Operations/4-6 Years Functional - Administration / Operations/Management: < 25 employees/4-6 Years Functional - Customer Service/Customer service - production environment/4-6 Years TECHNOLOGY EXPERIENCES Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User Technical - Desktop Tools/Adobe Acrobat Suite v5/4-6 Years/End User Technical - Desktop Tools/Microsoft Word/4-6 Years/End User Technical - Desktop Tools/TE Microsoft Excel/4-6 Years/End User REQUIRED SKILLS Leadership/Creating a World Class Workforce/ADVANCED Leadership/Fostering a Global Perspective/ADVANCED Service/Creating a Differentiated Service Experience/ADVANCED DESIRED SKILLS General Business/Communicating for Impact/ADVANCED Leadership/Collaborating for Results/ADVANCED Leadership/Engaging and Developing People/ADVANCED
10 Oct
Customer Experience Analyst
United states

Responsibilities

Responsible for operationalizing/standardizing business reporting/dashboards for the Customer Relationship Center (all contact types inclusive of chat, inbound, outbound, back… Read More

Education Requirements

10 Oct
Customer Care Specialist
United states

Responsibilities

Answer phone or email inquiries from customers

Communicate with internal teams to improve Company customer service

Provide Tier 1… Read More

Education Requirements

10 Oct
Customer Experience Specialist
United states

Responsibilities:

Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome

Read More

Education Requirements

10 Oct
Support Assistant (Administrative/Clerical)
United states

Responsibilities: 

Operates office equipment and computers utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Access, etc.)

Prepares… Read More

Education Requirements

10 Oct
Supervisor, Customer Service
United states

Responsibilities

Fundamental Components:
 

Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering… Read More

Education Requirements
REQUIRED SKILLS • Collaborating for Results • Creating Accountability • Engaging and Developing People
10 Oct
Customer Experience Executive - Contact Center
United states

Responsibilities

Ensure adaptability of new hires and their performance achieved to company requirements and set COMPANY.

Handle and resolve difficult… Read More

Education Requirements
Performance Measures: • Resourcefulness in case handling and projects assigned • Complaints / Feedback and Compliment • Productive coaching • Briefing frequencies to new hires • Adherence to Schedule and Punctuality • Aux breaks • Achieve Quality Score of 90% and above • Average Handling Time • Case handled within stipulated time frame • Cross Sells – Renewal (conversion rate) / New Business enrolment • Cross Sells – Personal Accident Position Requirements: • GCE O-Level to Diploma/Degree and equivalent or relevant Contact Centre customer service experience. • Bilingual in English and Bahasa Melayu/Mandarin or Tamil. • Certificate in General Insurance preferred • Health Insurance Certification would be an advantage • Knowledge of Call Center Systems • MS Office Application Suite
10 Oct
Customer Insights Analyst
United arab emirates

Responsibilities:

Establish and maintain working relationships with departments that have customer touchpoints, service and engineering.

Evaluate the needs of potential… Read More

Education Requirements

10 Oct
Consumer Experience Investments Lead
Australia

Responsibilities

Responsible for generating, quantifying and defending Consumer Experience business cases and investments. 

Works… Read More

Education Requirements